Right now, professors and adjunct professors at the University of Illinois-Chicago (UIC) are on strike to (among other things) protest the lack of a contract they've been trying to negotiate for more than a year with the administration. There was a time when higher education didn't need unions and when professors largely took care of the internal governance themselves, so the necessity of strikes was small. Now, everything has changed because universities and colleges are increasingly being run on a business model. But that model, clunky as it is elsewhere is a particularly bad fit for education institutions.
Why does our society only have a worker/manager dichotomy to describe how we make a living? It clearly doesn't apply to all the ways we work. Part of the problem with organizing the work of universities is that the law sees professors as managers. Who are we managing? Students? They're not workers; they're "consumers." Each other? Then how can we be managers? Oh, wait; that leaves the *adjuncts.* They don't manage anything and all they do is work. But what do the administration do? Aren't they managers? What are they managing? They're not managing the professors because we manage each other. They're not managing students because students are consumers. Oh wait: that leaves the *adjuncts.* No wonder administration wants more adjuncts. It makes the worker/manager delineation clearer for them.
And this is why a business model for education does not work. Education is a co-op. There is no owner of an educational "company" at a university. We see how poorly for-profit schools where there is an owner do the job. Boards of trustees exist to insure not just the financial health of the institution, but its ability to carry out its mission. Administration is not "in the business" of providing education, because education is not a service or a product. It's a cooperative endeavor between student and teacher with a largely intangible, unmeasurable result: the creation of knowledge. You can't "sell" that. You can only acquire it through personal investment of time and skullsweat, while others help you develop it and nurture it. When you pay teachers, you are supporting them in "work" that's intangible and unmeasurable, but which has a social value beyond any product and which forms the basis of all other tangible products. Starve teachers and you starve the nation and its economy. Fail to support teachers, whether K-12 or higher ed, adequately, and you do the same.